You're not just a spectator. You're the co-creator of the story unfolding within the frame.
The pieces radiate a vibrant allure; pulsating canvases on the brink of narrative.
You're part of the narrative.

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FAQ

You've got questions, we've got answers.
1

What Happens After I Place An Order?

Order Confirmation

  • Immediately after purchase you'll receive an email confirming your purchase.

Tracking ID

  • Once your order is ready you'll receive tracking to follow your package.

Delivery Notification

  • Once your frame has found its new home, you'll receive email confirmation.

Not Home?

  • Life gets busy.. if you're not home for your delivery, you'll receive an email with instructions to pickup or re-deliver.

2

Whats The Process?

PRINT + FRAME

  • Your selection is printed on 230gsm premium white 100% fine art archival paper.
  • Framed in your choice of frame matte black, matte white or natural timber.
  • Delivered to your door, ready to frame out of the box.

PRINT ONLY

  • Your selection 230gsm premium white 100% fine art archival paper.
  • Carefully packaged via tubed, ready for delivery within 4 business days.

3

Shipping & Returns

Shipping

  • Each print is made to order, after ordering you can expect to receive your package in 2 weeks.

Refunds

  • Your order is made just for you. Because of this we do not accept refunds, returns or exchanges for your purchase. All sales are final
  • If you think you have made an error with your order, please reach out within 24 Hours to contact@jwcstudios.com to see if we can amend it.

Insurance

  • Although rare, damage during transit can occur. All pieces are fully insured for damage. If one or more product(s) arrive damaged, please send an email to contact@jwcstudios.com with the following:
  • Submitted within 48 hours from the date of delivery.
  • Photos (in jpg or png format) of the damage must have been taken immediately following receipt of the product(s), and the product(s) must not have been hung, placed or otherwise installed prior to photos of the damage being taken.
4

Specs

SPECS

All prints are printed in Universal A-Sizes with a border proportional to its sizing below:

  • A4 Prints: 21 x 29.7 cm
  • A3 Prints: 29 x 42 cm
  • A2 Prints: 42 x 59 cm
  • A1 Prints 59 x 84 cm

  • Frame Specs
  • Glazing: 2mm clear glass
  • Moulding material: Solid timber
  • Moulding width: 20mm
  • Moulding depth: 30-40mm
  • Fitting method: Flip-tabs
  • Backing: Solid 3mm MDF and sealed with professional kraft tape
  • Hanging system: Metal hanger and wire